Payment and banking details

Bank details

Payment methods

• Description of payment for goods via bank card

  Payment cards are accepted: VISA Inc., MasterCard WorldWide, MIR.
  To pay for the product with a bank card when placing an order in the online store, select the payment method: by bank card.
  When paying for an order with a bank card, the payment is processed on the bank's authorization page, where you need to enter your bank card details:

  
  

  
  
  1. card type
  
  
  2. card number,
  
  
  3. the validity period of the card (indicated on the front of the card)
  
  
  4. Cardholder's name (in Latin letters, exactly as indicated on the card)
  
  

  
  

  CVC2/CVV2 code

  
  

  If your card is connected to the 3D-Secure service, you will be automatically redirected to the page of the bank that issued the card to go through the authentication procedure. Please check with the Bank that issued your bank card for information about the rules and methods of additional identification.
  The security of online payment processing through the bank's payment gateway is guaranteed by the PCI DSS international security certificate. Information is transmitted using TLS encryption technology.  This information is not available to unauthorized persons.

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• Tips and recommendations on necessary security measures for making payments using a bank card:

  
  

  
  
  1. take care of your plastic cards the same way you take care of cash. Don't forget them in the car, restaurant, shop, etc.
  
  
  2. Never give your full credit card number over the phone to any person or company.
  
  
  3. Always have an emergency telephone number at hand for contacting the bank that issued your card, and in case of loss, contact the bank immediately.
  
  
  4. enter the card details only when making a purchase. Never specify them for any other reason.
  
  

  
  

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• Return of the product

  Процедура возврата товара регламентируется статьей 26.1 федерального закона «О защите прав потребителей».

  •  Потребитель вправе отказаться от товара в любое время до его передачи, а после передачи товара - в течение семи дней;
  •  Возврат товара надлежащего качества возможен в случае, если сохранены его товарный вид, потребительские свойства, а также документ, подтверждающий факт и условия покупки указанного товара;
  •  Потребитель не вправе отказаться от товара надлежащего качества, имеющего индивидуально-определенные свойства, если указанный товар может быть использован исключительно приобретающим его человеком;
  •  При отказе потребителя от товара продавец должен возвратить ему денежную сумму, уплаченную потребителем по договору, за исключением расходов продавца на доставку от потребителя возвращенного товара, не позднее чем через десять дней со дня предъявления потребителем соответствующего требования;

• Refusal of the service

  The consumer's right to terminate a service agreement is regulated by article 32 of the Federal Law on Consumer Rights Protection

  
  

  
  
  •  The consumer has the right to terminate the service agreement at any time by paying the contractor a portion of the price in proportion to the portion of the service provided before receiving notice of termination of the said agreement and reimbursing the contractor for the expenses incurred by him up to that point for the purpose of fulfilling the agreement, if they are not included in the specified portion of the service price;
  
  
  •  Upon detection of defects in the rendered service, the consumer has the right, at his choice, to demand:
  
  
  
  
  • gratuitous elimination of deficiencies;
  
  
  • a corresponding reduction in price;
  
  
  • reimbursement of expenses incurred by him to eliminate deficiencies on his own or by third parties;
  
  
  
  
  •  The consumer has the right to make claims related to the shortcomings of the rendered service if they are found during the warranty period, and in its absence within a reasonable period, within two years from the date of acceptance of the rendered service.;
  
  

  
  

   The contractor is responsible for the shortcomings of the service for which the warranty period has not been established, if the consumer proves that they arose before its acceptance by him or for reasons that arose before that moment.;